Shareholder FAQs

Private Shareholders

Please write to Computershare, giving:

  • full details of both your old and new names (please ensure that you give your old name in exactly the same way in which it is recorded on the Register of Shareholders – this can be seen on your share certificate(s) or a dividend counterfoil);
  • your shareholder reference number (which can be found on your share certificate(s) or a dividend counterfoil).

Enclose your share certificate(s) representing your total holding, plus one of the following as appropriate:

  • an original marriage certificate
  • an original deed poll
  • an original signed statutory declaration is acceptable if it shows both your old and new signatures.

If you are changing your name following divorce you should send: an original certified true copy of the decree absolute together with your original marriage certificate (to confirm your maiden name) or an original certified true copy of the decree absolute together with your original birth certificate if the marriage certificate is not available.

Corporate Shareholders

Please write to Computershare enclosing:

  • an original certified true copy of the Certificate of Incorporation on Change of Name;

and

  • share certificate(s) representing the total holding.

Any original documents sent to Computershare will be returned to you.

Can I have my dividend paid directly to my bank account by Direct Credit?

Yes, you can have your dividend paid into your UK bank account by Direct Credit.

  • It ensures receipt on the payment date, thus maximising interest you could potentially receive on the money.
  • It ensures receipt of dividends even if changes of address have not been notified to Equiniti.
  • It minimises risk of misappropriation.
  • It precludes the need for you to pay the dividend cheque into a bank account.

PLEASE NOTE that only UK Sterling dividend payments can be made by Direct Credit into your bank account. If you elect for your dividend to be paid in US Dollars a dividend warrant (cheque) will be sent to your bank.

Please contact Computershare to request a Change of Address form, you will need to fill this in giving:

  • your name exactly as it is recorded on the Register of Shareholders – this can be seen on your share certificate(s) or a dividend counterfoil;
  • your shareholder reference number (which can be found on your share certificate(s) or a dividend counterfoil); and
  • full details of both your old and new addresses.

The form must be signed by at least the first named shareholder where indicated.

In the case of a corporate shareholder, the appropriate number of authorised signatories should sign the change of address form, and the capacity of each signatory must be stated.

Write to Computershare to notify them that the share certificate(s) is/are missing. You should state:

  • your name exactly as it is recorded on the Register of Shareholders – this can be seen on your other share certificate(s) or a dividend counterfoil;
  • your shareholder reference number (which can be found on your other share certificate(s) or a dividend counterfoil);
  • your full name and address, as they are recorded on the Register of Shareholders;
  • if possible, the numbers of the certificate(s) that is/are missing.
  • If you do not know the number(s) of the missing certificate(s) please provide the number(s) of the certificate(s) still in your possession.
  • If the certificate(s) is/are stolen, we will require the crime reference number as issued by the police.

Your letter must be signed by at least one of the shareholders. Computershare will send you a formal letter of indemnity for completion.

In order to carry out a private share transfer, you will need to request and complete a stock transfer form and send it to Computershare with the share certificate(s) covering at least the number of shares to be transferred.

The form will need to show the following information:

  • full name and address details for both transferor (the old owner) and transferee (the new owner);
  • signature(s) of all the transferor(s); and
  • the name of the company, the type of share (for example ordinary shares) and amount to be transferred in both words and figures.

The documentation required to register the death of a shareholder is dependant on the type of shareholding. Please write to Computershare stating:

  • Full name of the shareholder, as shown on their share certificate(s)
  • Name of the company in which they hold shares

Enclose one of the following:

If the account is held solely in the name of the deceased:

  • Sealed copy Jersey grant of probate or letters of administration
  • Share certificate(s) representing total holding.

Alternatively if probate (or the equivalent) is not being sought due to the small value of the estate, you can apply to use their small estate procedure, providing the total value of the Jersey estate is under £10,000. If you require the small estates forms for completion, please contact the Computershare shareholder helpline:

If the account was held jointly with another person then enclose:

  • The original Death certificate
  • Share certificate(s) for amendment.

PO Box 1075 | The Pavillions | Bridgewater Road | Bristol | BS99 3FA
Telephone: 0870 707 1106

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